Information

Terms & Conditions

Copyright

Except as permitted by the copyright law applicable to you, you may not reproduce or communicate any of the content on this website, including files downloadable from this website, without the permission of the copyright owner Dancing Grapes Pty Ltd.

Sale of Alcohol

Château Acid supports the responsible sale of alcohol. It is illegal for us to sell alcohol to persons under 18 years of age. By entering & confirming payment details in our shop, you are certifying that you are 18 years of age or older.

Product Information

We aim to list our premium wines and other products as accurately as possible. However, we cannot guarantee that your device’s display of colours and product details will be completely accurate. All products are subject to availability, and vintages may vary.

Pricing and Payment

All prices are listed in Australian Dollars (AUD) and include GST. We reserve the right to change prices without notice; orders already placed will honour the price at time of purchase.

Shipping & Returns

Delivery

We deliver Australia wide via Australia Post. Approximate delivery times from order confirmation:

Sydney & Melbourne — 3 days
Adelaide — 3 days
Brisbane, Hobart, Perth — 6+ days
Regional Australia — 6+ days

If delivery is unsuccessful your parcel may be taken to your local Post Office. If an item is returned to us due to non-collection, redelivery costs will be the customer’s responsibility.

We take care and responsibility for your order and will do our best to ensure it arrives safely. Factors outside our direct control can sometimes cause delays or breakages — if this happens, please contact us and we will make it right.

International Shipping

If you’re interested in purchasing from outside Australia, please send us an email.

Returns

If you are dissatisfied with a purchase for any reason, please contact us by email.

FAQ

Do you have a cellar door?

We are not capable of hosting visitors at our winery, this website acts as our cellar door.

What is minimal intervention wine?

Our philosophical approach is one of purity, we strive to make fine wines of place with as little intervention as possible. In order to achieve this, we work with sustainably farmed, organic certified grapes. In the cellar we forgo interventions such as commercial yeasts, filtration, fining and the use of chemicals (aside from a very small amount of Sulphur which is a preservative that also occurs naturally during the fermentation process).

How can I contact Château Acid?

Don’t hesitate to get in touch with any queries or issues.